Mitel - TBI Channel

5X Partner Bonus

Earn up to 5X with no limits : 3X MRR MiCloud Connect 1X MRR MiCloud Connect 50+ Users 1X Big Deal of the Quarter over 25 users* *Net ...

SPIFF

View

Mitel Q1 Promotional Package

EARN UP TO 5X WITH NO LIMITS & MORE

Download the Mitel Q1 2019 Promotional Package for all Partner spiffs/promotions.

SPIFF

View

Connect with MiCloud Flex!

MiCloud Flex helps growing companies communicate and collaborate more effectively, while providing superior security and diminishing downtime.

MiCloud Flex is purpose built to help your business provide an unforgettable customer experience. With the flexibility to scale and adapt, ...

Update

View

Mitel is Giving Machines a Voice

Mitel is not just a phone company. I mean, Mitel powers connections and connects not just people and phones but it also connects to Excel ...

Video

View

MiCloud Fasttrack Program

MICLOUD FASTTRACK: Drive through sales roadblocks with all the resources at Mitel with the MiCloud FastTrack Program. Easily register ...

Partner Resource

View

Mitel Appoints Daniel Farrar Executive Vice President and.. →

Mitel Appoints Daniel Farrar Executive Vice President and General Manager of UCaaS Business Unit

MITEL APPOINTS DANIEL FARRAR EXECUTIVE VICE PRESIDENT AND GENERAL MANAGER OF UCAAS BUSINESS UNIT Established senior leader with SaaS ...

Update

View

5 jplist-folder-All-Posts-292 Update-Update jplist-industry-Cloud-Services jplist-topic-cloud jplist-topic-communications jplist-topic-partnership jplist-topic-Ucaas 0 03/08/2019 15:52:07 MITEL APPOINTS DANIEL FARRAR EXECUTIVE VICE PRESIDENT AND GENERAL MANAGER OF UCAAS BUSINESS UNIT Established senior leader with SaaS markets expertise selected to address growing demand for public cloud communications and collaboration servicesMitel®, a global leader in business communications, today announced the appointment of Daniel Farrar as Executive Vice President and General Manager of the company’s UCaaS business unit. Farrar will lead strategic direction and operations for the business unit, focusing on the unique requirements for selling, supporting and succeeding in the UCaaS market. A seasoned senior executive with deep roots in SaaS markets, Farrar brings more than 25 years of corporate management and strategic development experience, serving in leadership positions with software vendors, private equity firms and Fortune 500 companies. Farrar most recently led Switchfly, a global travel ecommerce company, as chief executive officer where he was responsible for the organization’s strategic direction. Prior to that, he was chief executive officer at Openlane, a privately held SaaS provider and leading online auction company for automotive dealers. Farrar also served as a general partner with private equity firm, Morgenthaler, and held various positions with GE Capital, including chief executive officer of GE Fleet Services and GE Capital Equipment Management Europe. He additionally served as a director and chair on a number of public and private boards for Aegis Group PLC, GE Capital Bank, Comm-Works Telecommunications, Formed Fiber Technologies, GreenRoad, Precision Parts International, Openlane and Rotometrics. Farrar holds a bachelor's degree in mechanical engineering from Worcester Polytechnic Institute and an MBA from Harvard. In his new role at Mitel, he will report to Chief Executive Officer Rich McBee and be based in Sunnyvale, Calif. Quotes“When it comes to digital transformation, companies already know whether their path is through a private cloud or multi-tenant public cloud solution. Whichever they choose, Mitel’s vision of enabling seamless communications and collaboration remains unchanged,” said Rich McBee, Chief Executive Officer, Mitel. “Daniel’s expertise in SaaS markets will help sharpen Mitel’s focus, enabling us to deliver best-in-class execution and take full advantage of the fast-growing opportunity in the UCaaS space.”“The value drivers, delivery model and sales motion for UCaaS are very different from UC, which involves greater customizations and a lengthier sales cycle,” said Daniel Farrar, Executive Vice President and General Manager - UCaaS, Mitel. “For UCaaS, it’s all about speed and simplicity. Customers want flexibility, simple application integrations and a predictable monthly cost. I look forward to working with Mitel’s teams and partners as we zero in on serving these customers, providing the tools and capabilities they need to communicate and collaborate more effectively.”Additional Facts • Mitel powers more than 4.6 million cloud seats and more than 1.3 million UCaaS seats worldwide. • Mitel is the only brand recognized across the Gartner Magic Quadrants for Contact Center, Unified Communications and Unified Communications as a Service.Related Materials • Download free copies of the “Team Collaboration & Communications for Dummies” and ‘Digital Transformation for Dummies” e-books.• Learn why organizations like Orion Township, Cape Medical Supply, New Jersey Shares and Warmworks rely on UCaaS solutions from Mitel.

Pathway Program

Is your business currently using a legacy ShoreTel 14.2 or earlier system? Take advantage of this offer to replace your system with ease.

Download the attached to review the Mitel Pathway Program.

Promotion

View

Contract Buy Out

We’ll buy out your current business phone system contract to help you get it.

Cloud communications holds a lot of promise. Unfortunately, for some companies, the first dive into the cloud came up short of ...

Promotion

View

Mitel Teamwork

Empower employees to be productive from anywhere

Mitel Teamwork simplifies the way people chat, meet and share information with others by bringing together messaging and collaboration ...

Cloud/Managed IT Services Spiff

View

Why MiCloud Connect?

The Perfect Marriage of Simplicity & Ease

MiCloud Connect is easy to implement, use, manage and evolve. By combining an intuitive user experience with a robust management portal ...

Quick Post

View

Mitel Q1 UCaaS Promotions

Mitel Spiffs for MiCloud Connect and CC

Check out our Q1 2019 Promotional Package that's dedicated for UCaaS!

Cloud/Managed IT Services Spiff

View

Mitel is Powering Connections

At Mitel, we are powering connections. We do it because the world is clamoring to be more connected. Marching to more mobility. We do it ...

Video

View

MLB Partners with Mitel

To Improve Communications Technology On and Off the Field

Major League Baseball today announced details of a new partnership with Mitel, a global leader in business communications, to power the ...

Press Release

View

MiCloud Connect Premier vs. 8x8 Virtual Office X5 and.. →

Download the full Tolly report on MiCloud ConnectExecutive Summary Cloud-computing opens up significant opportunities for delivering a ...

Quick Link

View

13 jplist-folder-All-Posts-292 jplist-folder-All-Posts-292 Quick-Link-Quick-Link jplist-industry-Cloud-Services jplist-industry-Computer-Hardware jplist-industry-Computer-Networking jplist-industry-Computer-Software jplist-industry-Information-Technology-and-Services jplist-industry-Internet jplist-industry-IT-Services jplist-industry-Marketing jplist-industry-Telecommunications jplist-topic-cloud jplist-topic-cloud-communications jplist-topic-Mitel jplist-topic-telecom jplist-topic-telecommunications jplist-topic-Ucaas 0 03/01/2018 12:23:24 Download the full Tolly report on MiCloud ConnectExecutive Summary Cloud-computing opens up significant opportunities for delivering a feature-rich unified communications (UC) experience. With decades of experience in telephony, Mitel provides UC suitable for all business needs. Mitel has recently declared MiCloud Connect one of its two “go forward” cloud platforms. MiCloud Connect is focused on the needs of the small and medium business (SMB) market. Mitel Networks Corp. commissioned Tolly to analyze the feature set of its Mitel MiCloud Connect solution along with comparable solutions from 8x8, Inc. and RingCentral using product documentation. In all the key areas analyzed, the Mitel MiCloud solution is comparable to or exceeds the offerings from 8x8 and RingCentral. See Table 1 for an “At A Glance” comparison. Call Management The Mitel solution provides the same key call management functions as 8x8 and RingCentral and that one would expect in an business-class system. Mitel’s options include: flexible call recording options, voice mail along with feature-rich call transfer, join, forward, park and various call pickup options. Collaboration From presence to multi-point video conferencing, to scheduled and ad-hoc conferencing and webinars - Mitel has it all. Mitel offers comparable audio/video conferencing functionality to 8x8 and RingCentral. Where Mitel and 8x8 support up to 25 users in audio conferencing, RingCentral Standard is limited to 4 simultaneous users. The Mitel Teamwork collaboration application provides workspaces, file sharing, messaging, integrated conference calling and task list functionality to enhance team-based projects. Contact Center Mitel, 8x8 and RingCentral each offer contact center as a service (CCaaS) solutions as options in their communications suites. Mitel’s and 8x8’s CCaaS solutions are comparably priced while RingCentral’s – an OEM from NICE inContact – is significantly more expensive (2x) for like functionality. Desk Phone Capability Like 8x8 and RingCentral, Mitel supports industry-standard SIP VoIP conference and wireless phones and accessories from vendors such as Polycom, Ascom, Spectralink and others. Unlike 8x8 and RingCentral, Mitel also designs and manufactures its own phones offering five different models, from basic through an executive color-screen model. Mitel also provides a soft phone desktop PC/Mac OS X application - as do 8x8 and RingCentral. Integrations Mitel MiCloud integrates with major as well as niche CRM, email and other vertical apps. Mitel supports Salesforce, Zendesk, Desk.com, Google G Suite, Microsoft Dynamics and NetSuite among other apps. Mitel also currently provides integration with Microsoft Outlook. RingCentral significantly limits available integrations with its Standard plan potentially forcing upgrades to more expensive plans. Cost While the three vendors do not have identical pricing approaches and models, a basic comparison shows that only the Mitel and 8x8 solutions provide unlimited minutes. Mitel charges $37.99 for the Premier plan and 8x8 charges $35 per user for its X5 plan. While RingCentral charges $24.99 for its Standard plan, that includes only 1,000 minutes of usage. Prices exclude contact center functionality and exclude desk phones. Given Mitel is the only vendor that manufactures phones, it is expected that Mitel provides favorable pricing for packages inclusive of phone rental. Data Center Infrastructure Like RingCentral, Mitel maintains two data centers in the US separated by 1,000 miles. 8x8 maintains three US data centers. Globally, Mitel maintains 4 data centers to support Connect. 8x8 has 15 data centers in 9 countries. RingCentral does not publicly document its global data center footprint. Of the three, Mitel is the only one that claims ANSI/TIA 942 “Rated-4” status (the highest possible) for its US data centers. To achieve this rating requires fault tolerant site infrastructure with expected site availability of 99.995%. With Mitel, there is full redundancy - power, cooling, storage, network connections, etc. © 2001-2018

Mitel Cloud Solutions Achieve HIPAA Certification

Enable Communications and Collaboration While Safeguarding Patient Data With Adherence to Stringent Security Standards

DALLAS, Feb. 5, 2018 PRNewswire/ -- Meet healthcare market demand for securing patient information in the cloud.Protect customer calls and ...

Press Release

View

14 jplist-folder-All-Posts-292 jplist-folder-All-Posts-292 Press-Release-Press-Release jplist-industry-Cloud-Services jplist-industry-Computer-Hardware jplist-industry-Computer-Networking jplist-industry-Computer-Software jplist-industry-Information-Technology-and-Services jplist-industry-IT-Services jplist-industry-Marketing jplist-industry-Public-Relations-and-Communications jplist-industry-Telecommunications jplist-topic-cloud jplist-topic-HIPPA jplist-topic-telecom jplist-topic-telecommunications jplist-topic-Ucaas 0 03/01/2018 12:17:32 DALLAS, Feb. 5, 2018 PRNewswire/ -- Meet healthcare market demand for securing patient information in the cloud.Protect customer calls and messages in transit and at rest with secure encryption.Reflect Mitel's commitment to upholding a high level of security and compliance. Mitel® (Nasdaq: MITL) (TSX:MNW), a global leader in business communications, announced today several of its hosted cloud platforms have been certified as meeting Health Insurance Portability and Accountability Act (HIPAA) standards. This certification is part of Mitel's continued commitment to ensuring high levels of security for healthcare customers while enabling them to improve clinical workflow and patient care. Mitel's HIPAA-compliant solutions include MiCloud Office, MiCloud Business, MiCloud Enterprise and Clearspan. Mandated by the U.S. Health and Human Services Dept. in 1996, HIPAA specifies laws to secure protected health information and patient health data. To address HIPAA requirements, Mitelcreated a robust, multi-layer security framework with numerous physical and technical safeguards enforced by stringent administrative policies. The framework was designed by a dedicated information security team responsible for ongoing monitoring and assessment, and certified as compliant by Schellman and Company. For HIPAA-covered organizations desiring additional security assurance, Mitel can execute a tailored Business Associate Agreement as part of the customer's service contract. Quotes "Our organization is quite large, complex and features a growing ecosystem that lets patients and staff communicate through a variety of channels," said Lou Gallagher, Senior Director of Engineering and Architecture, HealthEast. "Mitel modernized our communications system to eliminate information silos, allow integrations with SaaS-based tools like Epic and make it easier to access data we need to be more productive and improve interactions." "Outdated communications tools remain a challenge for the healthcare industry causing inefficiency, delayed decision making and patient dissatisfaction," said Bob Agnes, President and Executive Vice President of Products and Solutions, Mitel. "By upgrading to the latest technology, healthcare providers and staff can increase responsiveness and service quality. Mitel'ssolutions securely deliver seamless communications and collaboration capabilities to streamline day-to-day operations and enhance patient care." Important Facts Mitel has been recognized as a Leader in the Gartner Magic Quadrant for Unified Communications for four consecutive years.Synergy Research Group has confirmed Mitel's position as the #2 unified communications as a service (UCaaS) vendor worldwideMitel hosted cloud solutions are trusted by more than one million global subscribers. Related Material Get a free copy of the "Cloud Communications for Dummies" e-book.Learn how HealthEast patients and staff use a variety of communications channels to more easily access data and improve interactions. About Mitel A global market leader in business communications powering more than two billion business connections, Mitel (Nasdaq:MITL) (TSX:MNW) helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve more than 70 million business users in more than 100 countries. For more information, go to www.mitel.com and follow us on Twitter @Mitel. Mitel is the registered trademark of Mitel Networks Corporation. All other trademarks are the property of their respective owners. Contact Information Media Camille Beasley 469-212-0433 camille.beasley@mitel.com Investors Michael McCarthy 469-574-8134 michael.mccarthy@mitel.com Industry Analysts Denise Hogberg 469-212-0434 denise.hogberg@mitel.com

Mitel Completes Acquisition of ShoreTel

OTTAWA, Sept. 25, 2017 (GLOBE NEWSWIRE) Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, today announced the ...

Quick Post

View

15 jplist-folder-All-Posts-292 jplist-folder-All-Posts-292 Quick-Post-Quick-Post jplist-industry-Cloud-Services jplist-industry-Computer-Hardware jplist-industry-Information-Technology-and-Services jplist-industry-IT-Services jplist-industry-Marketing jplist-industry-Public-Relations-and-Communications jplist-industry-Telecommunications jplist-topic-cloud jplist-topic-Mergers---Acquisitions jplist-topic-Mitel jplist-topic-Shoretel jplist-topic-UCaaS-Integrations 0 10/03/2017 11:20:19 OTTAWA, Sept. 25, 2017 (GLOBE NEWSWIRE) Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, today announced the completion of its acquisition of ShoreTel. With this addition, Mitel has accelerated its move-to-the-cloud strategy, shifting into the #2 market share position for UCaaS (Unified Communications as a Service) globally* as customers worldwide look for cloud and cloud-capable solutions to digitally transform their businesses. Seamless and simple cloud communications and collaboration solutions for customers "Digital transformation is rapidly changing business models in every industry and every corner of the globe, opening the door to disruptive opportunities for companies to grow and compete. For businesses, moving to a cloud communications and collaboration system inside their own organizations is a natural first step on their digital transformation journey," said Rich McBee, President and Chief Executive Officer of Mitel. "Mitel and ShoreTel are now stronger together and even better equipped to help take our customers to the cloud, seamlessly and simply." Stronger together with rich cloud culture and offering With the market moving further and faster to a cloud footing, McBee highlighted the success ShoreTel's management team and employees have had in transforming their business to meet changing customer needs and delivering an exceptional customer experience. "In an apps economy and IoT world that depends on real-time communications, providing an agile, responsive and brilliantly simple customer experience becomes wildly important," said McBee. "Don Joos and the entire ShoreTel team have institutionalized and mobilized that mantra, and put in place a cloud-first portfolio we are excited to take to customers globally, and a cloud-culture and organization we are thrilled to embrace and expand in Mitel." Stronger together, with highly complementary cloud architectures, Mitel expects to share the vision for its integrated cloud and applications technologies early in 2018. Seamless solutions to take all customers to the cloud with lifecycle support Consistent with Mitel's vision of providing customers with seamless communications and collaboration, a design philosophy of always providing customers a technology path to the future, and a corporate commitment to ensuring business continuity, Mitel and ShoreTel customers and partners can continue to count on the same cloud and on-site solutions they always have. Mitel will provide ongoing service and support for all products throughout their lifecycles. Customers and partners will be notified and updated in advance of all product announcements. "Regardless if you are a small business owner or the IT director for a Fortune 500 company, digitally transforming your organization to leverage business applications in the cloud, connect remote workers, and access collaboration tools that work in and out of the office, can be daunting. But it doesn't have to mean ripping out everything already in place or stranding investments already made," said Elka Popova, Vice President and Senior Fellow, Connected Work and Digital Experience, Frost and Sullivan. "Companies need a pragmatic blueprint to move to the cloud, and with ShoreTel solutions now part of Mitel's portfolio, Mitel is better-positioned to offer that kind of rational choice to more businesses so that customers can have their cake and eat it too." Transaction Details In conjunction with the closing of the acquisition, Mitel today completed the financing of an incremental US$300 million term loan priced at LIBOR plus 3.75% with a LIBOR floor of 1.00% maturing in September 2023. Proceeds of the incremental term loan, along with credit available under the existing revolving credit facility and cash on hand from the combined companies, were used to finance the acquisition of ShoreTel as well as fees and expenses related to the foregoing. BMO Capital Markets led the new term loan facility with Citizens Bank, N.A., HSBC Bank Canada and Canadian Imperial Bank of Commerce serving as Joint Lead Arrangers and Joint Bookrunners. Citizens Bank, N.A., led the amendment of the existing facilities and will act as administrative agent for both the existing and new facilities. EA Markets LLC acted as Mitel's independent financial advisor in conjunction with the arrangement and structuring of the financing. *Source: Synergy Research, Q2 2017 UCaaS Market Share Report, August, 2017 Transaction Information for ShoreTel Stockholders Mitel's previously announced tender offer ("Offer") to acquire all of the issued and outstanding shares of ShoreTel common stock expired at 5:00 p.m., New York City time, on September 22, 2017. A total of 62,046,693 shares of ShoreTel common stock were validly tendered in the Offer, representing approximately 89.3% of the outstanding shares. All of the conditions to the closing of the Offer have been satisfied and Mitel has accepted for payment and paid for all of the tendered shares. Following acceptance for payment of the shares of ShoreTel common stock tendered in the Offer, Mitelcompleted the acquisition of ShoreTel through the merger of its subsidiary with and into ShoreTel, pursuant to which each share of ShoreTel common stock not tendered in the Offer (other than shares held by any stockholder that was entitled to and has properly demanded statutory appraisal of its shares) has been cancelled and converted into the right to receive the same $7.50 per share in cash, without interest and subject to any required withholding taxes, as paid for shares tendered in the Offer. As a result of the merger, ShoreTel is now a wholly-owned subsidiary of Mitel. Forward Looking Statements Some of the statements in this press release are forward-looking statements (or forward-looking information) within the meaning of applicable U.S. and Canadian securities laws. These include statements using the words believe, target, outlook, may, will, should, could, estimate, continue, expect, intend, plan, predict, potential, project and anticipate, and similar statements which do not describe the present or provide information about the past. There is no guarantee that the expected events or expected results will actually occur. Such statements reflect the current views of management of Mitel and are subject to a number of risks and uncertainties. These statements are based on many assumptions and factors, including general economic and market conditions, industry conditions, operational and other factors. Any changes in these assumptions or other factors could cause actual results to differ materially from current expectations. All forward-looking statements attributable to Mitel, or persons acting on its behalf, are expressly qualified in their entirety by the cautionary statements set forth in this paragraph. Undue reliance should not be placed on such statements. In addition, material risks that could cause actual results to differ from forward-looking statements include: the inherent uncertainty associated with financial or other projections; the integration of Mitel and ShoreTel and the ability to recognize the anticipated benefits from the acquisition of ShoreTel (the "transaction"); the anticipated size of the markets and continued demand for Mitel and ShoreTel products and services; the impact of competitive products and pricing and disruption to Mitel's and ShoreTel's respective businesses that could result from the announcement of the transaction; the ability to recognize the anticipated benefits from the divestment of Mitel's mobile division ("Mobile Division"); risks associated with the non-cash consideration received by Mitel in connection with the divestment of the Mobile Division; the impact to Mitel's business that could result from the announcement of the divestment of the Mobile Division; Mitel's ability to achieve or sustain profitability in the future; fluctuations in quarterly and annual revenues and operating results; fluctuations in foreign exchange rates; current and ongoing global economic instability, political unrest and related sanctions; intense competition; reliance on channel partners for a significant component of sales; dependence upon a small number of outside contract manufacturers to manufacture products; and, Mitel's ability to successfully implement and achieve its business strategies, including its growth of the company through acquisitions and the integration of recently acquired businesses and realization of synergies, including the acquisition of ShoreTel. Additional risks are described under the heading "Risk Factors" in Mitel's Annual Report on Form 10-K for the year ended December 31, 2016 filed with the SEC and Canadian securities regulatory authorities on March 1, 2017, in Mitel's Quarterly Report on Form 10-Q for the quarter ended June 30, 2017 filed with the SEC and Canadian securities regulatory authorities on July 28, 2017, and in ShoreTel's Annual Report on Form 10-K for the year ended June 30, 2017 filed with the SEC on September 8, 2017. Forward-looking statements speak only as of the date they are made. Except as required by law, Mitel has no intention or obligation to update or to publicly announce the results of any revisions to any of the forward-looking statements to reflect actual results, future events or developments, changes in assumptions or changes in other factors affecting the forward-looking statements. About Mitel A global market leader in business communications powering more than two billion business connections, Mitel (Nasdaq:MITL) (TSX:MNW) helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve more than 60 million business users in more than 100 countries. For more information, go to www.mitel.com and follow us on Twitter @Mitel. Mitel is the registered trademark of Mitel Networks Corporation. All other trademarks are the property of their respective owners. Contact Information Media Camille Beasley 469-212-0433 camille.beasley@mitel.com Investors Michael McCarthy 469-574-8134 michael.mccarthy@mitel.com Industry Analysts Denise Hogberg 469-212-0434 denise.hogberg@mitel.com

Mitel Customer Snapshot - Sonnen

Mitel recently published the attached MiCloud Office Case Study on an energy storage company called Sonnen. Sonnen has 250 employees ...

Article

View

Mitel Provider Highlights

Provider Highlights

View